PLANNED MAINTENANCE: Council online payment platforms will be unavailable this weekend, from 6pm Friday 20 February to 9am Monday 23 February 2026. We apologise for any inconvenience and thank you for your patience during this period.

Council is aware of an issue currently affecting the accuracy of some rates balances and our teams are working to resolve this matter as a priority.

Media Enquiries

For media enquiries please email media@centralcoast.nsw.gov.au
To get in touch with our media team, please call Council on 02 4306 7900 and your call will be re-directed.

If you are not official media but rather an individual that wishes to submit feedback, ask a question or report something to Council, please contact Council’s Customer Service team so your enquiry can be progressed correctly.

Online: Go to our 24/7 customer service online centre for enquiries, feedback and reporting of a problem. Lodging this way ensures it is registered in Council's system and you will be provided with a reference number, of which you'll be able to track if necessary.
Telephone: Please contact our Customer Service Team on 02 4306 7900.

Last updated: 29/11/2024

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